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Wednesday, November 14, 2007

Bad Idea 2.0: Yahoo and Google to Turn E-Mail Into a Social Network

Ignore Orkut, OpenSocial, Yahoo Mash and Yahoo 360. Google and Yahoo have come up with new and very similar plans to respond to the challenge from MySpace and Facebook: They hope to turn their e-mail systems and personalized home page services (iGoogle and MyYahoo) into social networks.

Web-based e-mail systems already contain much of what Facebook calls the social graph — the connections between people. That’s why the social networks offer to import the e-mail address books of new users to jump-start their list of friends. Yahoo and Google realize that they have this information and can use it to build their own services that connect people to their contacts.

I don’t have a lot of detail from Google, but I’ve heard from several executives that this is their plan. When I talked recently with Joe Kraus, who runs Google’s OpenSocial project, he said: “We believe there are opportunities with iGoogle to make it more social.” And when I pressed him about the relationship between the social aspects of iGoogle and Gmail versus Orkut or some other social network, he said, “It is much easier to extend an existing habit than to create a brand.”

Brad Garlinghouse, who runs the communication and community products for Yahoo, was a lot more forthcoming. He didn’t-have dates or specific product details either. But he did say that Yahoo was working on what he called “Inbox 2.0.”

This has several features. First, the e-mail service is made more personal because it displays messages more prominently from people who are more important to you. Yahoo is testing a method that can automatically determine the strength of your relationship to someone by how often you exchange e-mail and instant messages with him or her.

“The inbox you have today is based on what people send you, not what you want to see,” Mr. Garlinghouse said. “We can say, here are the messages from the people you care about most.

http://bits.blogs.nytimes.com/2007/11/13/inbox-20-yahoo-and-google-
to-turn-e-mail-into-a-social-network/

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