Apple Sued Over "Grainy" MacBook Displays

Apple has been hit with a class-action lawsuit by MacBook owners who claim the company falsely advertised the quality of the displays used in the Apple MacBook notebooks. Two California men allege they were promised displays capable of showing "millions of colors", but instead were sold displays of lesser quality that looked "grainy" and "sparkly".

The suite, that seeks class-action status, was filed by Fred Greaves and Dave Gatley on May 3 in San Diego County Superior Court. The suit alleges Apple mislead them with MacBook and MacBook Pro advertising that claimed the displays are capable of 8 bits per channel, which may display as many as 16 million colors. Instead, the suit claims, Apple used displays in the MacBook that support only 6 bits per channel, offering around 262,144 colors.

The suit points to other disgruntled Apple MacBook customers who complained about the displays at discussions posted here and at Apple’s own Web site here. (At the time I posted this the forums were "temporarily unavailable".)

The suit alleges other MacBook customers who expressed concern over their purchases were "chastised by Apple agents and employees for being too picky about their assessment of the quality of the display." The suit also alleges "other dissatisfied purchasers were told that they were imagining the complained about defects."

The lawsuit is being handled by attorney Peter M. Polischuk on the behalf of the plaintiffs. A copy of the suit can be downloaded

http://blogs.pcworld.com/staffblog/archives/004437.html